Positive Being

Wellbeing and resilience coaching for 
frontline housing professionals

How can you best support the wellbeing of your employees?

As an experienced housing professional, I am very aware of the challenges faced in frontline roles. Compassion fatigue and second-hand stress from working with people in crisis can take a toll on employee health.

Offering positive psychology coaching to small groups gives participants the opportunity to increase their self-awareness, build a network of support within their teams and take time to reflect on the day-to-day stresses they face.  

Maintaining positivity broadens individual and team thinking and increases creativity. This supports employees to work more effectively within and across teams and adapt better to changing systems, targets and expectations. A recent meta-analysis confirmed the positive impact of staff wellbeing on productivity.

The group sessions provide a space in hectic schedules to think about how best to manage the demands of the role, balancing tenant and customer needs with wellbeing. 

Participants complete the course with a better understanding of themselves. They gain useful tools to support their mental health and resilience and the opportunity to develop action points to bring back to the workplace. 

How does it work?

The series of workshops offer an introduction to positive psychology, in particular, the topics of wellbeing, strengths and resilience.

Participants look at these in relation to their work; how it can support them to stay mentally fit whilst increasing purpose and motivation. 

Over three, two-hour sessions, participants are guided towards a better understanding of themselves, their motivations and strengths and the unique characteristics they bring to their role.

They will practice the tools that can support resilience in the workplace, using established positive psychology interventions that improve self-awareness to better recognise and verbalise support needs. 

There will be time to reflect on wellbeing, how we each approach workplace challenges and consider any individual areas of struggle. 

Stepping back in this way as a group, can open up new perspectives or simply the chance to catch your breath. It is also an opportunity to practice asking for and receiving support from colleagues - something that many of us find difficult!

Investment: Each two-hour session is priced at £400 and offered to groups of up to six people.

What people are saying

"The course re-focused me and supported me planning and managing a difficult time of change within my team in the coming months. 

I found you very reactive and knowledgeable to whatever was brought up, this made the sessions enjoyable... I really enjoyed the strengths session. Understanding the motives behind my beliefs helped me understand some of my frustrations or difficulties I have with certain situations.

 I really enjoyed the team working element of the sessions. This was supported by the open format of the sessions. I feel much more positive about the upcoming challenges as I am back to supporting my team." 

MT, Duty manager, Customer Response Team 


"I came because I am interested in maintaining positive wellbeing at work and it certainly hit the mark. It was a good session exploring resilience, I’d like to cover more about setting personal boundaries at work, and the ability to recognize my limits and not overwhelm myself! 

It was good to reflect on times that have been difficult and to try and pinpoint feelings and emotions in the run-up to a burn out type situation. Hopefully being more aware of these feelings and where they are leading could stop this happening in future or make it easier to deal with. Going forward... I’m going to practice ‘doing what I can’ and making a list for the next day, rather than staying on late and trying to do everything in one day.

Hearing other people's perspectives and relating to others' feelings and worries is helpful, it makes me realise that I’m not on my own with some things and also helps me to understand other people's worries that are different to my own.  Hopefully this will make me a more understanding colleague too!"

LR, Housing Officer 

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